Shipping Policy

Preparing Your Order

Please allow up to 5 business days for your order to be prepared and dispatched. Orders placed during weekends or public holidays enter processing on the next business day.

Delivery Estimates

The estimated transit time is 10–20 business days after dispatch, in addition to the order processing period.

Delivery times can vary according to your destination, carrier capacity, customs clearance, local inspections, weather, and other circumstances. These timeframes are estimates rather than guaranteed delivery dates.

Tracking Your Shipment

After dispatch, we will send a shipping confirmation email with your tracking number. To check your parcel’s progress, enter that number at 17TRACK.

Tracking updates may not appear immediately. Please allow some time for the carrier to register the shipment and update its records.

Shipping Fee

A flat shipping fee of USD $6.99 applies to deliveries to our supported destinations worldwide.

Available Destinations

MYBYTODO currently delivers to most countries and regions. If we discover that your order cannot be shipped to the address provided, we will contact you promptly to discuss the available options and any necessary order adjustments.

To check whether delivery is available in your area, email service@mybytodo.com.

Correcting a Delivery Address

Requests to change a shipping address must be submitted before 11:00 PM PDT (GMT−7) on the day the order is placed.

Email service@mybytodo.com with your order number and the complete corrected address. We will review your request, but an amendment cannot be guaranteed once processing or shipment has started.

Please check your recipient name, street address, postal code, and other delivery details carefully before completing checkout.

Shipping to a Different Address

Your shipping address may differ from your billing address. Enter the intended delivery address during checkout and confirm that all details are accurate before submitting your order.

Business Days and Delivery Disruptions

Orders are dispatched on regular business days, excluding weekends and public holidays.

To the extent permitted by applicable law, MYBYTODO is not responsible for delays resulting from carrier operations, customs procedures, inaccurate customer-provided addresses, or events outside our reasonable control.